The supply of services by Waimak Bins Limited (“Waimak Bins”, “we”, “us”, “our”) is governed by these Terms and Conditions. These Terms may be reviewed and updated at any time. Commencement of services constitutes confirmation that you have read, understood, and agreed to these Terms and Conditions.
Nothing in these Terms and Conditions limits or excludes any rights you may have under the Consumer Guarantees Act 1993 (CGA), except to the extent permitted by law.
Where services are supplied for business purposes, as defined in the CGA, the protections of the CGA do not apply, and you agree that the CGA is excluded to the maximum extent permitted by law.
The price of services is the most recent price quoted to you by Waimak Bins via phone or email. All prices are inclusive of Goods and Services Tax (GST) and are based on the delivery address and collection frequency provided.
We reserve the right to: • Vary prices at any time • Charge additional fees for overflowing bins or waste placed beside bins • Charge additional fees for bins containing heavy materials, including but not limited to dirt, concrete, stones, bricks, wood, and other building materials, due to increased disposal costs
240 Litre Bin Service • Minimum contract term: Six (6) months • Early termination: Cancellation prior to the end of the minimum term may incur a $100 early cancellation fee
660 Litre & 1100 Litre Bin Services • Contract term: Twelve (12) months • Collection frequency: Fortnightly (two-weekly) or more frequent • Early termination: Cancellation prior to the end of the contract term will incur charges equal to the remaining balance of the contract term or $100 early cancellation fee, whichever is the greater
5. Cancellations
After completion of the applicable contract term, you may cancel your service by providing: • Two (2) weeks’ notice for 240L bins • Four (4) weeks’ notice for 660L and 1100L bins
A cleaning fee of $10.00 per bin may apply if bins are extremely dirty.
Variations or additions to services are subject to availability and are granted at the discretion of Waimak Bins.
The standard collection fee will still apply in the following circumstances:
To avoid this charge please advise if collection is not required.
Extra fees may be charged in the following circumstances:
Roadside Collection Bins must be placed at the roadside by 7:30am on the scheduled collection day unless otherwise agreed. If a bin is not presented, the standard collection fee will still apply.
On-Site Collection Where on-site collection has been agreed, you are responsible for providing clear, safe, and suitable access for our staff and vehicles, including ensuring access ways are free of obstructions such as low-hanging branches, animals are contained and ideally gates are open. You may be charged for any damage to vehicles caused by unsuitable access. If on-site collection is attended and the bin does not require emptying, the standard collection fee will still apply.
Damage Disclaimer We accept no responsibility for damage to surfaces, underground services, pipes, cables, or fixtures located beneath or across access ways.
You are responsible for the bin while it is in your possession, subject to fair wear and tear and must report any broken/damaged bins as soon as you are aware of it.
You must not:
You will be liable for damage to bins resulting from misuse.
Invoices are issued monthly for the previous month’s collections and may be sent by mail or email. Payment is due 10 days from the invoice date unless otherwise agreed.
12. Privacy
We collect and use personal information to provide services, manage accounts, and process payments. You may request access to or correction of your personal information. We take reasonable steps to protect personal information from misuse, loss, or unauthorised access.
